Legal hub

Social Footy UK Ltd
Last updated: 16th September 2025

This Legal Hub sets out the terms, rules, and policies that apply to all bookings, participation, and use of services provided by Social Footy UK Ltd.

1. Agreement to Terms

By placing a booking with Social Footy UK Ltd, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions and all associated policies contained within this Legal Hub.

These include (but are not limited to):

• Booking & Participation Terms

• Game Play Rules

• Code of Conduct

• Refunds, Credits & Waitlists Policy

• Privacy & Cookie Policies

2. Eligibility

• All players must be 16 years of age or older

• Players under 18 confirm they have parental or guardian permission

• Proof of age may be requested

3. Nature of Sessions

• Social Footy UK provides pay-as-you-play recreational football

• Sessions are social and non-competitive

• Teams may be mixed or adjusted to ensure fairness and enjoyment

4. Bookings & Payments

• All sessions must be paid in advance, unless stated otherwise

• A booking is confirmed only once payment has been successfully received

• Payments are processed securely via Stripe

• Prices may vary by location, time, or format

5. Cancellations, Refunds & Credits

Player Cancellations

• More than 2 hours before kick-off → may be eligible for a credit

• Within 2 hours of kick-off → non-refundable

No-Shows

• No refund or credit is issued

Match Credits

• Credits may be issued only if Social Footy UK is notified via the official WhatsApp communication channel

• Credits are discretionary, non-transferable, and may expire

Session Cancellations by Us

• If we cancel a session, a refund or credit will be issued

6. Waitlists

• Some sessions offer a waitlist once full

• Waitlists do not guarantee a place

• Players are only charged if a space becomes available and is confirmed

7. Late Arrivals

• Games start promptly

• Late arrivals may receive reduced playing time

• No refunds or credits are issued for late arrival

8. Footwear & Equipment

• Players must wear correct footwear for the playing surface

• Players wearing incorrect footwear will be refused entry

• No refunds or credits will be issued in these circumstances

9. Health, Safety & Liability

• Football is a physical activity with inherent risks

• Players confirm they are medically fit to participate

• Participation is entirely at the player’s own risk

• Social Footy UK Ltd is not responsible for injuries to players or observers, except where liability cannot be excluded by law

• We are not responsible for loss, theft, or damage to personal property

Further details relating to insurance and venue liability are set out below.

10. Insurance & Venue Liability

Social Footy UK Ltd maintains valid Public Liability Insurance appropriate for the organisation of recreational football activities within the United Kingdom.

Our current policy provides:

• £10,000,000 Public Liability cover

• Cover for injury to participants, including participant-to-participant liability

• Cover for injury to third parties or spectators

• Cover for accidental damage to venue property

• Cover applies to football activities within the UK

All cover is subject to the full terms, conditions, limits, and exclusions of the insurance policy.

Participation in Social Footy UK sessions is undertaken entirely at the participant’s own risk. Social Footy UK Ltd does not accept liability for injury, loss, or damage suffered by players, spectators, or third parties, except where such liability cannot be excluded by law.

Proof of insurance can be provided to venues upon request.

11. Game Play Rules

Players must follow all Game Play Rules, including:

• No slide tackles

• Throw-ins only (no kick-ins)

• Goalkeepers rotate every 5 minutes

• If the ball goes over a fence, the shooter retrieves it immediately (game continues)

• Dirty bibs must be placed in the dirty bib bag after games

Failure to follow these rules may result in removal or exclusion from future sessions.

12. Behaviour & Zero Tolerance

We operate a zero-tolerance policy.

We do not tolerate:

• Abuse, discrimination, or harassment

• Aggressive or dangerous behaviour

• Moaning at fellow players

• Argumentative behaviour or challenging organiser decisions

• Persistent foul play

• Slide tackles

Players may be removed or banned without refund or credit.

13. Harassment & Safety Reporting

Any player feeling harassed, threatened, or unsafe must notify the game manager immediately.

Issues can also be reported to:
📧 bookings@socialfootyuk.com

14. Photography & Media

• Photos and videos may be taken during sessions for marketing and promotional use

• Attendance constitutes consent

• Players may opt out by informing the organiser before kick-off

15. Accounts & Platform Use

• Players may create accounts (including Google sign-in)

• Account holders are responsible for keeping login details secure

• Misuse of the platform may result in suspension or termination

16. WhatsApp Communication & Use

Social Footy UK Ltd uses WhatsApp groups to communicate important information relating to games, bookings, waitlists, and session updates.

Acceptable Use

By joining a Social Footy UK WhatsApp group, you agree to:

• Use the group solely for Social Footy UK sessions

• Communicate respectfully and appropriately

Prohibited Use

You must not:

• Advertise or promote your own games or services without prior written consent

• Recruit players for non–Social Footy UK games (including via DMs)

• Harass, intimidate, or discriminate against others based on gender, sex, religion, belief, ethnicity, race, sexuality, disability, or personal views

• Share group messages, screenshots, or personal contact details without consent

Enforcement

Social Footy UK Ltd reserves the right to:

• Remove messages or members

• Suspend or permanently exclude players

Serious or repeated breaches may result in exclusion without refund or credit.

17. Data Protection & Cookies

• Personal data is processed in line with UK GDPR

• We use Google Analytics to improve our services

• Full details are set out in our Privacy & Cookie Policies

18. Force Majeure

We are not liable for failure to deliver sessions due to events beyond our reasonable control, including extreme weather or venue closure.

19. Governing Law

These terms are governed by the laws of England and Wales.

20. Contact

📧 bookings@socialfootyuk.com